In the home improvement industry, the reliable and trustworthy companies have an uphill battle to prove their reputation. Homeowners are justified in their skepticism when so many have been burned in the past, but this motivates people like Damien Mass and Anthony DellaPia to work even harder.

When Massa and DellaPia were introduced by mutual friends more than a decade ago, they immediately hit it off as they discovered each other's background in construction and their shared desire to improve the home renovation experience for clients. Now, as partners in the complementary companies Floors Just For You and Built Just For You Construction, they are committed to providing a wide range of services in a stress-free manner.

"We started out as a small general contracting firm but we decided to branch out, open up a
showroom and make the vision we had even bigger," Massa says. "We have evolved into a full-service interior solutions company that can handle every aspect of your job from start to finish."

Floors Just For You and Built Just For You Construction specialize in kitchen and bathroom remodels, finished basements, additions, outdoor decking and even new home construction. No
matter what they are hired to do, they aim to make the process as streamlined and straightforward as possible for the homeowner. That means each client is paired with one point of contact who will act as a guide for the duration of the relationship.

"From the very first hello to your signing to your final cleanup, that person will be with you
every step of the way," Massa says. "We do not push customers off after they sign to a warranty
department or a service department or a construction department. Everything is custom tailored
and it's a personal approach with your design executive." Material selection is all done in the showroom, which has everything from cabinetry, flooring and countertops to shower doors, tile and plumbing under one roof.

"It makes it very easy for the customer. There's never any questions about who they need to communicate with. If for some reason something goes wrong, they know exactly who to call and they can have confidence that they're going to resolve anything that needs to be resolved," Massa says.

Keeping everything in-house is a huge benefit for homeowners. "I think everyone has had some sort of bad experience with contractors, whether it was paying them and not getting the work completed or not getting the desired quality," DellaPia says. "We're aware of their concerns, so we try to ease them into the process from the beginning and help them feel secure that we're not like those other companies."

By not relying on outside subcontractors, Massa and DellaPia have control of the quality, productivity and schedule. "When a company relies on outside people, they are at their mercy. if they don't show or are late, the project takes longer and we don't have control over what they do or how they do it," DellaPia says. "Since we're in control, we keep the project on track with no down days, meaning homeowners aren't inconvenienced any longer than they need to be."

That control also provides peace of mind for homeowners who don't need to worry about who is in their home.

When all is said and done, being able to deliver those dream spaces—and going above and beyond the homeowner's expectations—is a rewarding feeling.

"For me, one of the best compliments from a customer is when they say they feel like they are in a vacation home," says DellaPia. "To know that the transformation was so dramatic for them and beyond what they expected, is great to hear."

Massa agrees. "When the customer sees the finished project and sees the idea they had in their head come to fruition, it's the best part of our job."

Floors Just For You
Built Just For You Construction
5471 Black Horse Pike | Turnersville, N.J.
(856) 432-6269
FloorsJustForYou.com

Published (and copyrighted) in House & Home, Volume 22, Issue 7 (April 2022). 
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