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Building Something Special
You don't become Delaware's best deck builder by coincidence.
Just ask Mike Jerminski, owner and president of Get Decked, who has been strictly building custom decks year round for nearly four decades and knows firsthand how important it is to connect with customers on both a professional and personal level.
"Homeowners today are highly educated in the process of choosing the perfect contractor," he says.
Thanks to a solid reputation for quality craftsmanship and excellent service helped built over Jerminski's 38 years in the industry, more and more of these educated customers are turning to Get Decked to make their backyard dreams come true.
And it's no wonder why so many trust Get Decked's highly skilled team. After all, the company has built custom decks in thousands of backyards throughout New Castle County in Delaware, and Chester County in Pennsylvania. That level of proficiency certainly helps Get Decked stand out as leaders in the industry and has resulted in Jerminski often hearing customers refer to his team as a "well-oiled machine."
"Our crew has the knowledge and polished skills," he says. "We didn't write the book on building decks, but we sure have read it. And we work hard to apply all that we've learned over the years to each job."
That dedication to customer satisfaction and prideful work hasn't gone unnoticed. In fact, Get Decked has been voted Delaware's Best Deck Builder by House & Home for eight consecutive years.
It's quite an accomplishment for this family-owned company which continues to evolve with the times. The crew is now headed by Jerminski's two sons Michael and Jerry, both considered to be elite craftsmen who have followed in their father's footsteps by dedicating their lives to the decking industry. Also helping the company grow has been Get Decked's talented office crew led by Jerminski's wife Connie, who brings 20 years of her own deck-building experience to the job and is regarded for her extensive knowledge and unparalleled customer relations. Working alongside Connie is the very personable, smart and talented duo of Kayla Hughes and longtime secretary Loni Vlaeminck, who work behind the scenes to assure projects run smoothly. Their tireless efforts are a big reason why Jerminski credits these unsung heroes as being so valuable and essential to Get Decked's continued success.
"These women work very hard at coordinating the everyday challenges of the business and we are proud of the fact that when a customer contacts us, we have skilled people in the office that can answer any question regarding the deck building trade," he says.
That's not to say that Jerminski has taken a step back. In fact, he remains very much involved in all aspects of the business, from providing estimates to potential customers to working hands-on to assure a project's successful completion. You're even likely to find him working well into the evening in the company's shop cutting and getting ready for the next day's job.
It's all further evidence of Get Decked's personalized approach to customer satisfaction and continued ability to not only meet but exceed a homeowner's expectations.
"Without a doubt, the biggest lesson we've learned over the course of nearly four decades in construction, is that it takes both honesty and trust by both the homeowner and contractor to make each and every job a success," Jerminski says. "Here at Get Decked, we never ask for any money upfront. We want to gain the customer's trust by doing exactly what we said at the time we were offered the privilege of earning their business."
Using only top-of-the-line materials and state-of-the-art tools, each one of Get Decked's projects are works of excellent craftsmanship and come backed with a very strong warranty. So for those considering adding a new deck to their outdoor living space, Jerminski and the Get Decked team are eager to make you another homeowner singing their praises.
"We treat our customers like family and the decks we have constructed years ago are just as important to us as the one we are currently working on. We pride ourselves on being all-inclusive so our customers won't have to worry about a thing and that is why we have stood the test of time," says Jerminski. "We all take it very much to heart and honestly love what we do. Let's plan your dream deck today and work together on making it a reality."
Get Decked
(302) 897-0302
Downingtown, Pa.
GetDeckedInc.com
Published (and copyrighted) in House & Home, Volume 24, Issue 4 (March 2024)
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