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Building a Strong Reputation
The benefits are many when you work with a deck professional that combines an artist's vision, a technician's exacting standards, a builder's proven reputation and above-and-beyond customer service – as anyone who's trusted their property with Deck Guardian can attest to.
The Deck Guardian team has been delighting clients all over New Jersey for years with the versatile, customizable and long-lasting decks and patios it builds year-round that seamlessly blend form and function.
Unsurprisingly, prioritizing customer satisfaction and actively working with clients to turn their dreams into a breathtaking reality are key to how Deck Guardian has built a reputation as strong as its decks, porches and patios.
"Many of our customers are looking for custom lighting, built-in features and creative storage options. Whatever our customers want, we are always willing to find innovative ways to make their dreams a reality. That's really what sets us apart from our competition: our attention to detail and commitment to custom solutions," says the Deck Guardian team.
And while the company always builds for longevity – it even offers warranties ranging from 25 to 50 years – staying on top of today's trends means that projects can benefit from a modern flourish and in-demand amenities without the risk of looking dated in the years to come. This is especially true of the prevailing taste for turning one's backyard into a bespoke living area that welcomes family and friends for most of the year.
"Right now, many homeowners are excited about creating outdoor living spaces that flow from their indoor spaces: think pergolas, sunshades and even screened-in porches," Deck Guardian observes. "Incorporating outdoor kitchens is also quite popular, as they offer all the conveniences of entertaining in your home but outdoors. Multi-level decks are also trending, as they allow for distinct zones for different activities, like a space for the kids to play while their parents entertain friends on another level."
Knowing how to mix longevity and aesthetic appeal by incorporating the latest and greatest materials available today into its designs has also been a hallmark of how Deck Guardian constructs every deck it proudly puts its name on. "The decking material we most often recommend is composite because of its durability, low maintenance and eco-friendly properties. It gives customers the look of natural wood without the upkeep, which is really appealing to many of our clients."
Combining its strengths as a deck builder with a desire to help clients realize their visions and the talent to make it happen is how Deck Guardian has earned itself loyal customers all over the region.
"One of our clients had quite a small backyard and wanted to maximize their space. We designed and built a multilevel deck, creating two distinct zones: one with a fire table and chairs for relaxation, and another with a dining area and BBQ for entertaining. The client was shocked at how much this multi-level deck added to the usability of their backyard space. Our deck contractors aim to provide each client with an experience so good that they wouldn't hesitate to recommend us to their friends."
After all, the Deck Guardian team has seen how inexperienced builders can affect how people regard the construction industry, and endeavors to not only elevate its field but also illustrate how crucial it is to trust your home and property to qualified experts.
"Anyone can claim to be a deck builder. Because of that, many inexperienced builders are flooding the market," says Deck Guardian. "Clients should always ask about the builder's experience, check for licensing and insurance, and request references. It's also a good idea to look at a portfolio of past projects so you can see the quality of work they provide. A reliable deck builder will also provide some type of warranty for their work, so if they don't offer that, continue your search for a different deck builder."
Maintaining high standards, a future-focused vision and, of course, a client-first mindset are all at the heart of Deck Guardian's plan for its future.
"We plan to expand our service area and continue to incorporate the latest and greatest in smart deck technology. We're always on the lookout for new technology in materials and staying on the cusp of best practices in construction. We are also always looking to develop new partnerships with suppliers to offer our clients even more customization and cost-saving options."
And turning first-time clients into longtime ones is just one of the many ways Deck Guardian aims to keep standing out from the crowd.
"Many of our clients are repeat customers or referrals: We commonly hear, 'We want a deck exactly like our neighbors,' or 'Can you make our deck look like this one on your website?'" the builder says. "When we take on a project, we always give it 150%. So, no matter the scope of the project or the challenges we face along the way, our customers get an excellent product every time. And we take great pride in providing the very best customer service along the way. That's why so many of our clients become Deck Guardian customers for life."
Deck Guardian
Somerset, N.J.
(908) 332-8616
DeckGuardian.com
Published (and copyrighted) in House & Home, Volume 24, Issue 8 (July 2024)
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